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HACU INTERN SUCCESS STORY
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Raily with his supervisor and mentor, Mr. Brad Raush. |
| Intern
Profile |
| Name: |
Raily A. Feliciano |
| Degree: |
Bachelor of Business Administration |
| Major: |
Industrial Management & Computer Information
Systems |
| University: |
University of Puerto Rico, Mayaguez |
| Job Title: |
Claims and Reimburstments Intern |
| USDA Agency: |
Kansas City Commodity Office |
| Location: |
Kansas City, MO |
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The USDA Experience
What do you do at USDA?
"I'm in charge of processing damage/short claims
for transportation of dry milk products in the United
States."
What is a typical day like at USDA?
"Lots and lots of claims and paperwork, the work
doesn't stop. It's Very dynamic and fun. You have to call
the warehouses for follow-up on the claims, send faxes,
e-mails and send the claims by regular mail."
What is your favorite thing about working at USDA?
"The people are really nice and they care about all
my concerns and needs as an intern. They really rock!"
What is most challenging about your job?
"The analysis of the claims. Because every claim
is different, you have to be very aware on no commit any
mistakes because you are sending this guys a bill for
several amounts of dollar. You don't want to take any
chances against those warehouses or transportation companies.
It's a very serious work."
What is the best experience you've had while interning
at USDA?
"The Mentoring Program. It's the best mentoring program
I ever participated in my life. Also, my mentor, Mr. Brad
Raush, he rocks! He does not only take care of me in the
job, but also outside the work environment. He took me
to the Nascar Races, Baseball Games, Camping, and Concerts.
Also, this mentoring program is very good. It gives you
the opportunity to participate in seminars, team-building
activities, field trips related to your work. In addition,
this program gives you the opportunity to build up your
knowledge about how you work affects your surrounding
people. Thanks for the opportunity!"
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